This is how our customers rate us

The Timeshop24 team processes every order within 24 hours. Of course, we take into account individual wishes, such as a wristband reduction, and ensure optimal transport security through high-quality cardboard packaging and upholstery material. If a shipment leaves our warehouse, we hand the package over to professional logistics partners such as DHL or UPS to guarantee fast and competent delivery. Timeshop24 customers have appreciated this service since 2001.

Since our founding in 2001, we have had more than 29,600 valuations on 16 marketplaces. The Satisfaction Index on all market places, summed up over 29,600 valuations, reads: “Very good“.

The adjacent graph shows the current Trustami rating profile for Timeshop24. With a mouse click on the graphic you open the profile.

Timeshop24.de was certified with the Trusted Shops seal of approval in 2005. Since then, the quality criteria have to be met anew every year. Among the criteria checked are data protection and shop security, the transparent presentation of products, reasonable shipping and payment costs, adherence to delivery times, clearly understandable steps in the ordering process, consumer information on the right of revocation, and the possibility of registering the trusted shop for protection against counterfeiting. In addition, it must be ensured that 95% of orders are processed without escalation.

Since 2005, over 8,700 customers have rated their shopping experience as “Very good“ and shared their experiences via Trusted Shops.

We use Trusted Shops as an independent service provider for obtaining reviews. Trusted Shops has taken measures to ensure that these are genuine reviews. More information

Since 2023 awarded with the Trusted Shops "Excellent Shop Award" for 15 years of best service and real security.

In 2023, Trusted Shops introduced a special award: the Excellent Shop Award. This award is given to stores that offer their clientele real security as well as long-term satisfaction and thus an above-average shopping experience. The criteria for the awards and more information can be found on Trusted Shops.

Timeshop24 was awarded the Excellent Shop Award by Trusted Shops because we have carried the seal of approval for more than 15 years and our customers can trust that their purchases are safe and Timeshop24 does everything for their satisfaction before, during and after shopping.